PUBLICATIONS

Request to pay – exploring industry views Sep 2019
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Pay.UK has sought to test the market’s reaction to this new service and explore potential opportunities for and barriers to implementation and market uptake.

At the end of 2018 we commissioned Ipsos MORI to conduct research with stakeholders including businesses, charities and financial institutions. Qualitative research then took place in early 2019, comprising roundtable discussions and in-depth interviews focused on sectors with the potential to benefit from the service.

The findings are now published in this report: Request to pay – exploring industry views. It presents the independent conclusions and recommendations, and highlights the themes that emerged from speaking to payments decision-makers across a variety of businesses.

Payment Strategy Forum: Blueprint for the Future of UK Payments Jul 2017
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Payment systems in the UK are some of the best in the world, performing a critical function for the economy and supporting our day-to-day lives. However, their age and complexity make it increasingly difficult for the industry to innovate to meet the...
Payment systems in the UK are some of the best in the world, performing a critical function for the economy and supporting our day-to-day lives. However, their age and complexity make it increasingly difficult for the industry to innovate to meet the changing needs of a diverse group of users. In November 2016, the Payment Strategy Forum published its Strategy. It set out a bold vision for the future of UK retail interbank payment systems that will enable simpler access, ongoing stability and resilience, greater innovation and competition, increased adaptability and better security to meet the needs of current and future generations of payment service users.
Collaborative Requirements and Rules for the End-User Needs Solution Dec 2017
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Three End-User Needs (EUN) solutions were prioritised in the Strategy: 'Request to Pay', 'Assurance Data' and 'Enhanced Data'. The Payment Strategy Forum has developed a minimum set of requirements and results that any provider of...
Three End-User Needs (EUN) solutions were prioritised in the Strategy: 'Request to Pay', 'Assurance Data' and 'Enhanced Data'. The Payment Strategy Forum has developed a minimum set of requirements and results that any provider of these solutions would have to meet in order to offer them to users. The document captures: 
  • High level solution principles
  • Functional service description
  • Solution blueprint
Economics of Request for Payment Nov 2016
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An analysis of the economics of Request for Payment. This looks at the economic benefits for Billers, Payers and the UK economy as a whole. Again this report supports a strong case for Request for Payment service being introduced into the UK market,...
An analysis of the economics of Request for Payment. This looks at the economic benefits for Billers, Payers and the UK economy as a whole. Again this report supports a strong case for Request for Payment service being introduced into the UK market, something also endorsed by the PSF Strategy document published on 29th November.   Produced by Accenture in conjunction with Faster Payments
Request for Payment: A User-centred Service Concept Sep 2016
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This report summarises the service user research conducted by Eclipse Experience and Faster Payments into the benefits to users of a Request for Payment service. This research took place between March and September 2016, via a number of interviews with...
This report summarises the service user research conducted by Eclipse Experience and Faster Payments into the benefits to users of a Request for Payment service. This research took place between March and September 2016, via a number of interviews with both Payers and Billers, utilising two prototype devices to stimulate responses from the interviewees. The report provides a background into how the interviews were conducted and the findings that resulted. The report provides strong evidence that a Request for Payment Service would be of benefit to both Payers and Billers.   Produced by Eclipse Experience in conjunction with Faster Payments