June 2018

  • Request to Pay

    Request to Pay will be a new flexible way to settle bills

  • Welcome Developers

    Get technical with the documentation and APIs

WHAT IS REQUEST TO PAY?

Request to Pay is a secure messaging service set for launch in 2019. It will be overlaid on top of existing payments infrastructure as a new flexible way to settle bills between businesses and organisations as well as among friends.

For each ‘request’, the payer will be able to pay in full, pay in part, ask for more time or decline to pay and begin a dialogue with the requester. It gives more control to the person being asked to pay.

Now we’ve launched a sandbox for developers to test the service and get a head start in shaping the future of payments in the UK.

WHO WILL USE IT?

Everyone in the UK from large corporates to individuals.
Especially for those needing more flexibility with payments.

WHEN IS IT LIVE?

Draft specifications are available now. These will be finalised in early 2019 with the service expected to go live that Spring.

GET INVOLVED

Register for the developer sandbox to experiment with the service and provide feedback.

Sign Up

STAY IN CONTROL OF YOUR FINANCES
HOW WILL IT WORK FOR ME?
CONSUMER

Request to Pay allows you to send and receive requests from friends and businesses. Use the service on your phone, online, over the counter or even on a self-service kiosk

HOW?
Case study 1

Problem

Settling up with friends after a  trip

SOLUTION

Send a request for money to anyone, never mind who they bank with

Benefits

Track who’s paid

No messing about with account details

Case study 2

Problem

You know you won’t have enough money to pay a bill

SOLUTION

Ask for a few extra days and explain the situation, through your Request to Pay app.

Benefits

Give the biller warning

Get approval to pay a few days later

SMALL BUSINESS

Request to Pay will give you greater awareness of your finances and greater control of your cash flow. You will be able to use Request to Pay to easily collect money from customers, to send invoices and to give yourself more control over how and when you pay suppliers.

HOW?
Case study 1

Problem

Wasting time chasing vendors 

SOLUTION

Communicate through Request to Pay and monitor the payment status in real time

Benefits

Complete transparency for both sides

Enables a dialogue

Case study 2

Problem

Spending your weekend chasing customers for cash

SOLUTION

No more paper slips and knocking on doors. Just send a request

Benefits

See who’s paid, instantly

Let customers pay how they want

LARGE BUSINESS

Using Request to Pay to bill customers, your organisation could make massive money savings in reconciliation fees and invoicing. Also, as the service is entirely secure, you’ll be able to communicate directly to your customers with the full context of the bill.

HOW?
Case study 1

Problem

Reconciliation is costly and inefficient

SOLUTION

Each request and related payments contain a customer reference

Benefits

Save time, money and resources with easy reconciliation

Case study 2

Problem

No dialogue with customers until something goes wrong

SOLUTION

Customers can ask for more time or for help with paying 

Benefits

Work together and resolve issues, or extend the due date

NOT-FOR-PROFIT

Request to Pay means that you can improve the level of engagement with your donors. You will be offer options in terms of how, when and how often your contributors donate, which ensures a payment plan that suits all parties.

HOW?
Case study 1

Problem

Donors have no flexibility for recurring payments

SOLUTION

Donors can skip a month, or pay less, but maintain the relationship for the future

Benefits

Cash-like flexibility month by month

Keep connected to your donors

Case study 2

Problem

Donations can take months to process

SOLUTION

Offer instant payment methods to your donors

Benefits

Reduce donation processing from months to minutes

BENEFITS
CONTROL

Money is only taken from your accounts when you say so.

FLEXIBILITY

Pay how you want and when you want, before the payment is due.

COMMUNICATION

Each request will be a dialogue, if you need more time then ask.

INNOVATION

We will define the minimum requirements, everything else is open to innovation.

FIND OUT MORE
NEWS & EVENTS
PUBLICATIONS
PDF icon Download (1.3 MB)
Author:
Payment systems in the UK are some of the best in the world, performing a critical function for the economy and supporting our day-to-day lives. However, their age and complexity make it increasingly difficult for the industry to innovate to meet the changing needs of a diverse group of users. In November 2016, the Payment Strategy Forum published its Strategy. It set out a bold vision for the future of UK retail interbank payment systems that will enable simpler access, ongoing stability and resilience, greater innovation and competition, increased adaptability and better security to meet the needs of current and future generations of payment service users.
Payment systems in the UK are some of the best in the world, performing a critical function for the economy and supporting our day-to-day lives. However, their age and complexity make it increasingly difficult for the industry to innovate to meet the changing needs of a diverse group of users. In November 2016, the Payment Strategy Forum published its Strategy. It set out a bold vision for the future of UK retail interbank payment systems that will enable simpler access, ongoing stability and resilience, greater innovation and competition, increased adaptability and better security to meet the needs of current and future generations of payment service users.
Published date:
1, July, 2017 1
PDF icon Download (3.92 MB)
Author:
Three End-User Needs (EUN) solutions were prioritised in the Strategy: 'Request to Pay', 'Assurance Data' and 'Enhanced Data'. The Payment Strategy Forum has developed a minimum set of requirements and results that any provider of these solutions would have to meet in order to offer them to users. The document captures: 
  • High level solution principles
  • Functional service description
  • Solution blueprint
Three End-User Needs (EUN) solutions were prioritised in the Strategy: 'Request to Pay', 'Assurance Data' and 'Enhanced Data'. The Payment Strategy Forum has developed a minimum set of requirements and results that any provider of these solutions would have to meet in order to offer them to users. The document captures: 
  • High level solution principles
  • Functional service description
  • Solution blueprint
Published date:
, 1 December, 2170
PDF icon Download (6.15 MB)
Author:
An analysis of the economics of Request for Payment. This looks at the economic benefits for Billers, Payers and the UK economy as a whole. Again this report supports a strong case for Request for Payment service being introduced into the UK market, something also endorsed by the PSF Strategy document published on 29th November.   Produced by Accenture in conjunction with Faster Payments
An analysis of the economics of Request for Payment. This looks at the economic benefits for Billers, Payers and the UK economy as a whole. Again this report supports a strong case for Request for Payment service being introduced into the UK market, something also endorsed by the PSF Strategy document published on 29th November.   Produced by Accenture in conjunction with Faster Payments
Published date:
, 29 November, 2160
PDF icon Download (6.02 MB)
Author:
Produced by Eclipse Experience in conjunction with Faster Payments
This report summarises the service user research conducted by Eclipse Experience and Faster Payments into the benefits to users of a Request for Payment service. This research took place between March and September 2016, via a number of interviews with both Payers and Billers, utilising two prototype devices to stimulate responses from the interviewees. The report provides a background into how the interviews were conducted and the findings that resulted. The report provides strong evidence that a Request for Payment Service would be of benefit to both Payers and Billers.   Produced by Eclipse Experience in conjunction with Faster Payments
This report summarises the service user research conducted by Eclipse Experience and Faster Payments into the benefits to users of a Request for Payment service. This research took place between March and September 2016, via a number of interviews with both Payers and Billers, utilising two prototype devices to stimulate responses from the interviewees. The report provides a background into how the interviews were conducted and the findings that resulted. The report provides strong evidence that a Request for Payment Service would be of benefit to both Payers and Billers.   Produced by Eclipse Experience in conjunction with Faster Payments
Published date:
1, September, 2016 1
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