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Request to pay – exploring industry views

Pay.UK has sought to test the market’s reaction to this new service and explore potential opportunities for and barriers to implementation and market uptake.

At the end of 2018 we commissioned Ipsos MORI to conduct research with stakeholders including businesses, charities and financial institutions. Qualitative research then took place in early 2019, comprising roundtable discussions and in-depth interviews focused on sectors with the potential to benefit from the service.

The findings are now published in this report: Request to pay – exploring industry views. It presents the independent conclusions and recommendations, and highlights the themes that emerged from speaking to payments decision-makers across a variety of businesses.

1, 26 September, 2019 1PDF icon Pay.UK-RtP_Ipsos-report.pdf

Pay.UK has sought to test the market’s reaction to this new service and explore potential opportunities for and barriers to implementation and market uptake.

At the end of 2018 we commissioned Ipsos MORI to conduct research with stakeholders including businesses, charities and financial institutions. Qualitative research then took place in early 2019, comprising roundtable discussions and in-depth interviews focused on sectors with the potential to benefit from the service.

The findings are now published in this report: Request to pay – exploring industry views. It presents the independent conclusions and recommendations, and highlights the themes that emerged from speaking to payments decision-makers across a variety of businesses.